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- Can't Locate Microsoft Word For Mac Pro
- Microsoft Word For Mac Free Download
- Why Can't I Use Word
- Word Won't Open On Mac
- How To Find Microsoft Word On Mac
- How To Find Microsoft Word On A Mac
Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Symptoms
When you try to start any Office for Mac applications (Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Entourage, or Microsoft Outlook for Mac) in Mac OS X 10.6.x (Snow Leopard), you receive the following error message:
Cause
This error occurs if the Office program was moved or duplicated.
Resolution
Step 1: Check the program path
When the error message is displayed, view the comments under 'Problem Details and System Configuration.'. Note the 'Path' that is listed in the error message, and then close the error message box. The path must be as follows:
Macintosh HDApplicationsMicrosoft Office 2008
Macintosh HDApplicationsMicrosoft Office 2011
If the path in the error message differs, you must move the application folder to its correction location. To do this, follow these steps:
- Locate the Office 2008 folder.
- Click to select the folder.
- On the Finder menu, click Edit, and then select Copy Microsoft Office 2008 or Copy Microsoft Office 2011.
- On the Finder menu, click Go, and then select Applications.
- On the Finder menu, click Edit, and then select Paste the Item.
- Start the Office program to see whether the problem is resolved.
If the problem continues to occur, there might be duplicate entries.
Step 2: Delete duplicate entries
To delete duplicate entries, follow these steps:
- On the Finder menu, click File, and then click Find.
- In the search box, type the program name, and then press Enter. For example, type Excel.
- In the results, look for duplicate instances of the Excel icon. If there is only one icon, go to 'step 3'. If there are several Excel icons, select a duplicate icon. On the Finder menu, click File, and then select Move to Trash.
- Empty the Trash.
- Start the Office program. If the problem continues to occur, remove and then reinstall the Office program.
Step 3: Remove and then reinstall Office
Office 2011
To remove Office 2011, follow these steps:
- Quit all applications.
- In the Finder, click Go select Computer.
- Open your hard drive (Macintosh HD), then open the Application Folder.
- Click to select Microsoft Office 2011 drag and then drop it to the Trash.
- Reinstall Office for Mac 2011.
Word for mac os. Office 2008
To remove Office 2008, follow these steps:
- Quits all applications.
- In the Finder, click Go, and then select Computer.
- Open Macintosh HD, then open the Applications folder.
- Open the Microsoft Office 2008 folder.
- Open the Additional Tools folder.
- Double-click the Remove Office file. The 'Remove Office' window will open.
- Click Continue.
- Follow the directions that are provided.
- Reinstall Office 2008 on your computer.
Can't Locate Microsoft Word For Mac Pro
Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Symptoms
When you save a Word for Mac document, the application crashes or quits unexpectedly.
Resolution
Step 1: Download and install all Office updates
To obtain updates with Office for Mac applications, follow these steps:
Microsoft AutoUpdate for Mac, which comes with Office, can keep your Microsoft software up to date. When AutoUpdate is set to check for updates automatically on a daily, weekly, or monthly basis, there's no need to search for critical updates and information; AutoUpdate delivers them directly to your computer. To do this:
Microsoft Word For Mac Free Download
- Start any Office for Mac application on your computer.
- Click Help menu, click Check for Updates.
For additional information about Office for Mac updates, seeWhere and how to obtain Office for Mac software updates.
If the issue continues to occur, proceed to the next step.
Step 2: Check the hard disc name
Make sure that your hard disc has a name. The name cannot be all numbers but can contain numbers. The name must start with a letter. It must not contain any special characters, such as periods, commas, semi-colons, quotation marks, and so on.
Step 3: Save to a different location
If you are saving a file in your Documents folder, instead try saving the file to the desktop or to a different location.
Why Can't I Use Word
Remember that there is a 255-character limit to the file name, and the path of the saved file is included in the name. For example, a file that is saved to the desktop has the path 'HDusersyour user nameDesktop.' These characters are counted toward the 255-character limit.
Word Won't Open On Mac
If you want to save to a network share or to an external device (such as a flash drive), first save the file to your local hard disc. If you can save the file to the hard disc (your Documents folder), there is nothing wrong with the Excel installation or with the file. If you cannot save to your local hard disc, go to step 3.
If you cannot save the file to an external device, contact Apple or the manufacturer of the external device. If you cannot save to a network share, contact the network administrator (your IT department) or the owner of the share. If you do not have an IT department and you want to save to a network, contact Microsoft Professional Support.
How To Find Microsoft Word On Mac
Step 4: Empty the AutoRecovery folder
Important
The location of certain files are different if you have Service Pack 2 (SP2) installed. To check if it is installed, open Word, and then click About Word from the Word menu. If the version number is 14.2.0 or above, you have Service Pack 2 and you should follow the Service Pack 2 steps when provided in this article.
If there are too many items in the AutoRecovery folder (userDocumentsMicrosoft User DataOffice 2008 AutoRecovery or Office 2010 AutoRecovery), this can cause memory problems and save problems because these files are loaded into memory when Word is started.
Move AutoRecovery files to the desktop or to another folder to see whether they are causing the problem. To do this, follow these steps:
To empty the AutoRecovery folder, follow these steps if have version 14.2.0 (also known as Service Pack 2) installed:
- Quit all applications.
- On the File menu, click New Folder.A new folder is created on the desktop. The folder will be called 'New Folder.'Modern workplace training. Learn how to get more work done, from anywhere on any device with Office 365 and Windows 10. Discover how industry professionals leverage Microsoft 365 to communicate, collaborate, and improve productivity across the team and organization. Help and support for the Microsoft Outlook app on PC, Mac, and mobile. Find how-to articles, watch video tutorials, and get the most out of your Office 365 subscription. Get help with choosing a Microsoft product, or ask about a previous purchase from the online or physical store. Disability Answer Desk Support for people with disabilities. Microsoft office for mac support australia. Office 365 customers get the new Office for Mac first. You’ll have Office applications on your Mac or PC, apps on tablets and smartphones for when you're on the go, and Office.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open Application Support, and then open Microsoft.
- Open Office 2011 AutoRecovery.
- On the Edit menu, click Select All.
- Drag all files into 'New Folder' on the desktop. Microsoft word zotero mac.The AutoRecovery folder should be empty.
- Open Excel for Mac 2011 and try to save a file.If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.If the problem continues to occur, go to the next method.
To empty the AutoRecovery folder, follow these steps if you do not have Service Pack 2 installed:
- Quit all applications.
- On the File menu, click New Folder.A new folder is created on the desktop. The folder will be called 'New Folder.'
- On the Go menu, click Documents.
- Open Microsoft User Data, and then open Office 2011 AutoRecovery.
- On the Edit menu, click Select All.
- Drag all files into 'New Folder' on the desktop.The AutoRecovery folder should be empty.
- Open Excel for Mac 2011 and try to save a file.If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.If the problem continues to occur, go to the next method.
Step 5: Remove Word preferences
How To Find Microsoft Word On A Mac
Note
Removing the preferences will remove any customizations that you made. These customizations include changes to toolbars and custom dictionaries and keyboard shortcuts that you created.
- Quit all Microsoft Office for Mac applications.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open Preferences.
- Look for a file that is named com.microsoft.Word.plist.
- If you locate the file, move it to the desktop. If you cannot locate the file, the application is using the default preferences.
- If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and then restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.
- Quit all Office for Mac applications.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open Preferences, and then open Microsoft.
- Locate the file that is named com.microsoft.Word.prefs.plist.
- Move the file to the desktop.
- Start Word, and then check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open Application Support, and then open Microsoft.
- Open Office, and then open User Templates.
- Locate the file that is named Normal, and then move the file to the desktop.
- Start Word, and then check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, go to the next step.
Step 6: Create a new user account
Sometimes, user-specific information can become corrupted. This can interfere with installing or using the application. To determine whether this is the case, you can log on as a different user or create a new user account, and then test the application.
If the issue occurs even when you use the alternative account, go to the next step.
Step 7: Test saving the file in safe mode
Try to save when the computer is operating in safe mode. If you can save while in safe mode, the problem probably concerns software that is running in the background.
For information about how to enter safe mode in Mac OS, seeClean startup to see if background programs are interfering with Office for Mac.
More information
If the steps in this article did not resolve the issue, visit the Mac forums for possible resolutions/workarounds.